1. General Information

This website is operated by Solawa Beauty. By accessing and using our site, you agree to comply with and be bound by these terms and conditions.

We reserve the right to update or change these terms at any time. It is your responsibility to check this page periodically for changes.

2. Products & Services

All fashion items displayed are subject to availability. Product colors and sizing may vary slightly due to screen settings and manufacturing differences.

We reserve the right to modify or discontinue any item at any time without notice.

3. Pricing & Payments

All prices are listed in MYR and are inclusive/exclusive of tax depending on your region.

We accept payments via:

• Credit/Debit Cards
• Online Banking
• eWallets (e.g., Touch ‘n Go, GrabPay)

We reserve the right to cancel orders due to pricing errors or suspected fraud.

4. Shipping & Delivery

Orders are processed within [1–3 working days]. Delivery typically takes [3–7 working days], depending on your location.

Shipping fees are calculated at checkout. Free shipping may apply for orders over a certain amount.

5. Returns & Exchanges

We accept returns within [7–14 days] of receipt for unworn, unwashed, and undamaged items with original tags intact.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Refunds will be issued to your original payment method within [5–10 business days] upon approval.

6. User Responsibilities

You agree not to misuse our services or engage in activities that disrupt the website. You must not submit false or misleading information during checkout.

7. Intellectual Property

All content including images, logos, and product designs belong to Solawa Beauty and are protected under copyright law.

8. Limitation of Liability

We are not responsible for any indirect or incidental damages arising from your use of our website or products.

9. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.

10. Contact Us

If you have any questions, please reach out to us:

• Email: zyzaismailhq@gmail.com
• Phone: +6011-19005244